Introduction

 

Since we began our journey six years ago, we have been looking
for ways to push the boundaries of the traditional tech conference. Growing from 500 attendees to 20,000+ hasn’t been easy, but it would have certainly not been possible without a passionate team to make it all happen.

Whether you’ve worked at TOA for each year since it’s inception or you are coming to Berlin for the first time this year, we want to thank you for being a part of the story that is Tech Open Air.

The intention of this handbook is to help you understand the procedures on site and make the most of the experience and to provide you some of the tools that will allow you to bring TOA18 to reality in the next few days.

One entire year of work, long working nights and the full spectrum of human emotions are about to depend on our delivery over four days.

So: thank you one more time and let’s get started!

TOA FB Cover -1_OK.jpg
 

WHAT IS TECH OPEN AIR?

Tech Open Air is a four-day interdisciplinary technology festival.
There is a two day conference that takes place at the Funkhaus,
as well as satellite events that occur all over Berlin in over 200
locations. The festival culminates with a closing party for our
attendees, partners, speakers and, of course, you!

 

HISTORY

In 2012, a bunch of Berlin startup folks came together to create a
new kind of Festival, bound by the desire to build a bridge between
the worlds of tech, music, art and science.
From the onset, we wished for it to become a collaborative effort
by the community, for the community. Together with our attendees
and partners, we crafted the initial format via open town hall
meetups, got our logo crowdsourced, and became the world’s first
crowdfunded festival.
Rather than moulding people and ideas into one format, we seek to
provide a platform for others to build upon.
Technology is a transformative power that disrupts entire industries
and touches every angle of life. By bringing together technological
changemakers with representatives of different disciplines, we help
the disrupted better anticipate the future and the technologists
better understand the world they change.

 
 

GEneral Information

Info about transport, registration, processes can be found here.

21584_TOA_170712.jpg

Our venue

Funkhaus Berlin is our main venue for TOA. Satellites, Open Circle and our music program is taking place at different locations all over town.

31880_TOA_170713.jpg

Volunteer Roles

We will have more than 300 volunteers who dedicate their time to help us make TOA18 happen. 

 

15572_TOA_170714.jpg

Satellite Events

In addition to the two-day conference, Tech Open Air works with the best visionaries, businesses, and creatives from across the scene to put together an unparalleled selection of events at a variety of di erent locations across the city. Almost all of the events are free to attend, but priority will be given to TOA Conference ticket and satellite pass holders.

Team members are encouraged to attend satellites when they have capacity to demonstrate their valuebale part of TOA.

15300_TOA_170714.jpg

TOA NIGHt

We always close out TOA with a bang, and this year will be no different. With the TOA Music Fest, you’ll be able to meet, mingle and dance the night away with fellow volunteers, attendees and speakers.

VOLUNTEER FAQ

What time do I have to be there? Who do I approach with my question? Where do I send someone who hast lost their mind?

 
Copy of 25153_TOA_170713.jpg

Open Circle

Open Circle is an invite-only event series limited to TOA speakers, investors and select media. This format covers unique experiences such as talks, dinners, and networking to smaller groups of like-minded people. The Open Circle events are run in parallel to the festival and are intended to cultivate a network amongst these elite guests so that they can gain even more from their time at TOA

 
31827_TOA_170713.jpg

TOA18 WIFI PASSWORDS

We have different networks set up throughout our venue. 

 
 
Copy of TOA 2016 - Day 1 - Image by Dan Taylor - dan@heisenbergmedia.com-49.jpg

Volunteer Briefings

Please find your briefing listed here. Read it carefully so that you are prepared well for your first shift and can ask potential questions during the Walkthrough.

 
 
 
General information.jpg

 

General Information

The Location

The festival will be located at Funkhaus Berlin, Nalepastraße 18, 12459 Berlin. See their website for more photos and information about the venue.

Venue Map anchor

Getting there

  • Tram 21 Station Blockdammweg
  • biking
  • car 
  • Coup e-Scooter Sharing:

Registration

  • you will receive your volunteer wristbands either at the volunteer registration on site
  • please check in with your supervisor at the beginning of every shift
  • be sure you are signed in 

Food & Drink

 

Wristband Types

We have a variety of different wristband colors. Please make yourself familiar with their access levels

wristband overview.png
 
 
 
21584_TOA_170712.jpg
 
 


Volunteer roles

Speakers Service:

Our speakers are super important to the festival as the whole conference is built around them and their contribution, and it’ll be your responsibility to assist them and make sure they have everything they need. You’ll also track down speakers if they go missing, so you can tell your friends you were a private investigator if you like.

Media Lounge:

Some of our speakers will be giving interviews after their talks, so it’s your job to escort them to the interview booth. People will be dying to ask a few questions off-stage so make sure the person in your charge doesn’t get swamped and makes it to their scheduled interview on time.

Information & Hospitality:

You’re the touchpoint of the festival. The omniscient being. You provide directions to stages and toilets alike, hand out flyers, and answer general questions about the program.

Registration & Welcome:

You will be the smiling face welcoming all of our attendees to the festival. If you’re a personable sort of guy or gal who wants everyone to have a great start to the festival, then registration is for you.

Event Construction:

We’d need your help setting up and taking down the sets and rigs – so you’d be here before the festival starts, and after the festival ends. What this means is you get to enjoy most of TOA18 unfettered. A thank you for giving up a lot of time with us.

Ground Maintenance:

You’ll be manning the cloakroom and occasionally going around picking up rubbish – we understand it isn’t glamorous, but it’s got to be done. It’s pretty easy and a fairly low effort way of getting a free ticket to TOA. Think about it!

Stage Support:

If you’ve got some knowledge of tech, and wanna see what goes on behind the curtain then being a stagehand would suit you. You would be part of the team that prepares the stage for speakers and assisting in making sure everything goes to plan. German is preferred as it will make everything a lot easier for the production team.

Satellite Event Support:

TOA’s satellite events turn Berlin into an interactive hub of tech, music, and art. Your mission, should you choose to accept it, is to welcome people to the events and check them in. You’re our ambassador at these events – make us proud!

Open Circle Support:

The Open Circle event series takes places concurrent to TOA at different venues throughout the city and will need some help to be executed as well.

31827_TOA_170713.jpg

TOA17 WIFI PASSWORDS

  • TOA18              
  • TOA18_Speakers (PW: TOA2018!)

  • TOA18_Production (PW: production)

  • TOA18_Team (PW: teamtoa18)

  • TOA18_Partners (PW: toa18partner)

  • TOA18_Registration (PW: registration_toa)

  • TOA18_Press (PW: toapress)

31880_TOA_170713.jpg

Frequently Asked Questions

Tickets:

Can people enter without having a ticket?

Unfortunately, this is a ticketed event. Everyone attending must have registered via our website beforehand and check in at the registration. 

Are attendees allowed to leave the venue once they have checked-in?

Yes, attendees are allowed to leave the event. Re-entry is granted with their wristband, which they will receive when they check in. Wristbands are to be kept on at all times.

Can attendes attend the conference without a wristband?

Everyone on site must be displaying their wristband on their wrist. If this is not the case, please ask for clarification upon noticing.

Can tickets be transfered?

Tickets can be transferred as long as they have not been reedemed easily by the ticket holders themselves when they follow the ticket link in their confirmation email.

Are tickets resellable?

Unfortunately not. Tickets are not for resale.

An attendee has lost its wristband. What happens next?

In the case of lost wristband, please escort the attendee to the Info and Troubleshooting counter where the crew will assist.

Are minors allowed?

The short answer is no. Minors are allowed on the Funkhaus grounds ONLY if accompained by a responsible guardian.

Is the TOA Music Fest (Closing Party) an open event?

The TOA Music Fest is an open event, accessible upon purchasing a ticket. Tickets can be purchased online beforehand and at the door.

Where and when does the TOA Music Fest take place?

at Funkhaus, on Wednesday ,6 pm

Direction:

Is transportation included in the attendees tickets?

No, transportation is unfortunately not included.

What are the bus shuttle times? What are the boat shuttle times?

tbd

What are the different ticket categories?

A breakdown of all ticket categories can be found here.

What ticket categories are included in Open Circle?

Selected speakers, supporters and curated fews are part of the Open Circle program.

Do attendees have access to all conference formats?

Festival, Corporate, Startup and Investor tickets have access to the main conference, the Haus of Tech and the outdoors areas. Workshops are only bookable for Corporate, Startup and Investor tickets. Satellite + Expo ticket holders only have access to the Haus of Tech and the food court on June 21st.

Venue:

Are there food and drinks?

Crew, Volunteers and Team meals are catered in the designated area. Attendees can purchase meals and snacks at the foodtrucks and in the on-site restaurant Milchbar.

When is the booze served?

Booze is served from 12pm. The TOA Staff is however not allowed to drink on site before 6pm.

Is there an ATM?

The is unfortunately no ATM on site, but cash can be withdrawn at the Shell service station preceding the Funkaus entrance, as marked in the general map.

Do attendees have to pay to use the Cloakroom?

No, coat and bag checking in our Cloakroom is totally free. The Cloakroom is also where Lost & Found are to be located if anything is lost on the days.

What times is the Cloakroom open?

The Cloackrook will be open to the public between 8am and 7pm on both days. Lost & Found will be kept in TOA o ce past those times.

Where is the Lost & Found?

The Lost & Found is located in the Cloakroom on the Ground Floor of the Bauhaus building.

Is there Wifi at Funkaus?

Yes, multiple networks are available. The attendee network is named TOA18 and can be accessed via the password toalovesyou

Where are the Toilets located?

Toilets can be found throughout the venue. Please memorize their position in the Venue Map

Is smoking allowed inside?

Smoking is not allowed indoor in the venue, but it is allowed on the Funkhaus outdoors, exception made for the the Sun Stage, Forest Stage or otherwise specified.

Is there a wheelchair access?

Funkhaus is regrettably not entirely accessible via wheelchair. The staff in the are marked as Ambulance in the map is however available on call to assist.

Content:

Where can I find an overview of the program?

The program is available online, in the printed booklet distritbuted to all goodie bags and in the iOS and Android App.

Are attendees allowed to take pictures/ lm at the event?

Taking photographs for private use is permitted in principle. On entering the event site, visitors consent to the unpaid use of their image and voice for photographs, live transmissions, broadcasts and/or recordings of image and/or sound, which are created by the organiser or his agents in connection with the event and their subsequent use including advertising purposes in all current and future media (in particular in the form of tapes and disks, and their digital distribution, e.g. via the internet as well as to use via social media and marketing channels, display marketing onand o the organiser’s premises, advertorials on and o organiser’s premises)

General Team Questions:

When should I be at Funkhaus?

Please see your personalized schedule here attached. If you have doubts, or have spotted a mistake, please be in touch with jacopo@ toa.berlin about it. Please be punctual at all times and manage communications accordingly.

I am unclear about my shift?

Please let your team lead immediately know. No matter what, please always be proactive and don’t be afraid of asking questions.

When does my schedule ends?

The assigned satellite events are to be considered in the same regard as assigned shifts. All our shifts end at 7pm on Friday the 14th for the closing party. TBD

Am I attending of Open Circle?

As much as we would love everyone to join, it’s unfortunately not possible due to timing and capacity issues to have team members with non Open-Circle related tasks join the program.

How many complimentary tickets will I have?

At the time being, every TOA team member get 3 complimentary tickets for friends and loved ones to join you at TOA18. Please manage their expectations by letting them now that you will be on- site working and that you will unfortunately have no availability to spend time with them at the Funkhaus.

Copy of TOA 2016 - Day 1 - Image by Dan Taylor - dan@heisenbergmedia.com-49.jpg

Volunteer Briefings

Speaker Manager

Delivery Manager

Satellites

DT50

Registration

Info booth

Open Circle

Runners

Security